Have a question?

Please check the tutorials and FAQ pages listed below before you send us an email.

Need help?

If you still can’t find the answer to your question then please contact us with the form below.
We can respond to questions that are sent in English, French, Spanish, Portuguese, Russian, Korean,
Chinese (Traditional and Simplified) and Japanese.


Please note that we are currently receiving a high volume of emails in English
and endeavor to reply to them in a timely manner.
If you would like to send your
question or feedback in any of the other supported languages then we encourage you to do so.


Your patience is appreciated.

Our office is closed on weekends and Japanese holidays.

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