Tutorials, FAQs

Please check the tutorials on MediBangPaint and FAQ pages listed below.

If you do have any feedback on MediBangPaint, please free to contact us.
Your feedback will be highly appreciated and help us to improve our service and developments.
(Basically, we are not able to reply each message directly. However, our staff will check each of the message everyday.)

  • Please check here if you have any questions about purchasing. (Payment via app)
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Before your submission, please read through all the conditions detailed below.

  • If your feedback is not properly written, it might be possible that we are not able to reply to you.
  • Our office is closed on weekends and Japanese holidays.

We appreciate your understanding.

    *Please make sure to check the following things before contacting us.

    Yes

    Yes
    Please restart it again to see any bugs still happening.

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    AndroidiOS

    *Please make sure to check the following things before contacting us.

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    Yes
    Please restart it again to see any bugs still happening.

    Yes
    Please restart it again to see any bugs still happening.

    AndroidiOS

    *Please make sure to check the following things before contacting us.

    Yes

    Yes
    Please restart it again to see any bugs still happening.

    Yes
    Please restart it again to see any bugs still happening.

    Windows (64bit)Windows (32bit)MaciOSAndroid

    *Please make sure to check the following things before contacting us.

    Yes

    Yes
    Please restart it again to see any bugs still happening.

    Yes
    Please restart it again to see any bugs still happening.

    • If you do not have an antivirus program installed, please answer "None".

    • Please note that we cannot respond to opinions or requests. Thank you for your understanding.
    • Write a detail bug report.
    • Please write down the error message here if it is being displayed.
    • Please write down the procedure you have done after the bug occurs.
    • Your report may be answred in FAQ or Help column. Please check it afterwards.