Feedback

Tutorials, FAQs

Please check the tutorials on MediBangPaint and FAQ pages listed below.

Feedback

If you do have any feedback on MediBangPaint, please free to contact us.
Your feedback will be highly appreciated and help us to improve our service and developments. (Basically, we are not able to reply each message directly. However, our staff will check each of the message everyday.)

  • Please check here if you have any questions about purchasing. (Payment via app)
  • Please check here if you want to delete your medibang account.
  • Please check here if you are the representative of a corporation or other business.

Before your submission, please read through all the conditions detailed below.

  • Our office is closed on weekends and Japanese holidays.

We appreciate your understanding.

Please note that we cannot respond to opinions or requests. Thank you for your understanding.

Windows (64bit)Windows (32bit)MaciPadiPhoneAndroid

*Please make sure to check the following things before contacting us.

Yes

Yes

Please restart it again to see any bugs still happening.

Yes

Please restart it again to see any bugs still happening.

AndroidiOS

*Please make sure to check the following things before contacting us.

Yes

Yes

Please restart it again to see any bugs still happening.

Yes

Please restart it again to see any bugs still happening.

AndroidiOS

*Please make sure to check the following things before contacting us.

Yes

Yes

Please restart it again to see any bugs still happening.

Yes

Please restart it again to see any bugs still happening.

Windows (64bit)Windows (32bit)MaciOSAndroid

*Please make sure to check the following things before contacting us.

Yes

Yes

Please restart it again to see any bugs still happening.

Yes

Please restart it again to see any bugs still happening.

  • Write a detail bug report.
  • Please write down the error message here if it is being displayed.
  • Please write down the procedure you have done after the bug occurs.
  • Your report may be answred in FAQ or Help column. Please check it afterwards.