FAQ | MediBang Paint for iPhone - the free digital painting and manga creation software

for iPhone

Pro(Windows/Mac) iPad iPhone Android

Download
Tutorial
- Tutorial
- Lessons
Materials
FAQ

Services

Pro(Windows/Mac)
iPad
iPhone
Android

JUMP PAINT

Question Category

How to use MediBang Paint
Help with MediBang Paint
About your MediBang account
About copyrights on using cloud materials
About MediBang Premium

How to use MediBang Paint

I don’t know how to use the materials I bought on ART street.
I want to access my work that was previously saved in the cloud without subscribing to MediBang Premium
Is there a way to restore some products that are no longer available, such as the Creative Pack?
How can I block the ads?
Is it possible to batch download cloud data?
I can’t use some of the cloud features.
Will the art data associated with a team be deleted when the team disbands?
Can the owner of a team leave his team?
Can the owner of a team transfer his owner rights to other team members?
How can I download brushes from the cloud?

Help with MediBang Paint

The ads I’m seeing in my app contain inappropriate content. Can I hide them?
I can’t access Google Drive directly from the app.
My app is laggy and slow!
I uninstalled the app and it deleted all my work!
The iOS app crashes each time I open My Gallery.
If I can’t draw at all on my canvas, what settings should I check?
Why am I still being charged for Medibang Premium after deleting my MediBang account?
I can’t log in to the application.
I can’t save a transparent PNG on the iOS app, regardless of settings.
Why can’t I use the app in China?

About your MediBang account

I want to delete my MediBang account. If I submit a request, can you do it for me?

About copyrights on using cloud materials

Can I legally publish or sell work that I created using MediBang Paint’s materials/cloud brushes?

About MediBang Premium

Switching from a monthly to an annual plan
I accidentally signed up for MediBang Premium using the wrong account. Can I change the linked account?
What does “signed up on other platforms” mean?
Can I get a refund?
I don’t have a credit card or the means to make online purchases. Is there still a way to sign up for MediBang Premium?
Why am I still being charged for Medibang Premium after deleting my MediBang account?
After I exceeded the storage limits of my MediBang Premium subscription, when I opened my cloud data the layers were forcibly merged. How do I fix this?
I am a MediBang Premium 300 subscriber and my cloud storage has exceeded 300GB.
Is it possible to upgrade the MediBang Premium plans in the middle of the plan period?
I paid for MediBang Premium but can’t access the features

Services

Pro(Windows/Mac)
iPad
iPhone
Android

JUMP PAINT

Question Category

How to use MediBang Paint
Help with MediBang Paint
About your MediBang account
About copyrights on using cloud materials
About MediBang Premium

Your creativity will be more special!

MediBang Paint's new service,
Unlimited use of exclusive brushes and materials,
full access to MediBang Paint,
and many other benefits to help your creativity.

the benefits

Recommended features

Cloud

We introduce cloud features available on MediBang Paint.

See more
Group Project

We introduce specific examples of team production using MediBang Paint and mangainem.

See more