If you are unable to restore MediBang Premium, please check the following information below:
- Make sure that you have the latest version of MediBang Paint. (On Android, this method is only available with MediBang Paint obtained from the Google Play Store; the version of MediBang Paint without the alphabet at the end is the app obtained from the Google Play Store.)
- Please check the purchase history of the platform where you purchased the item to ensure that the payment for the item has been completed.
- Please make sure that any items you have already paid for have not expired.
If the problem persists, please contact us from the contact form.